The shipping companies we use will not show a tracking number until the package has been picked up and scanned by the driver. It will then update the tracking information on FedEx.com or USPS.com.
If you have questions about your order, please send an email to the Customer Service Desk at firstname.lastname@example.org within 30 days of placing your order. Emails are typically answered within 1 business day, except for weekends and holidays.
You can also call 855-981-8080. If we are not able to answer the phone, please leave a voicemail.