We are very sorry for the inconvenience! Every so often we hear from a customer who has had their package damaged in transit.
To report a damaged or lost package, please send an email to the Customer Service Desk at email@example.com within 30 days of placing your order. Emails are typically answered within 1 business day, except for weekends and holidays.
You can also call 855-981-8080. If we are not able to answer the phone, please leave a voicemail.