You will receive an automated shipping notification from our warehouses when your order is shipped.
FYI, FedEx offers a free service that allows you to control your shipments and give delivery instructions. It also notifies you when packages are delivered. You can sign up here: https://www.fedex.com/us/delivery/
USPS offers a similar service for all of your mail: https://informeddelivery.usps.com/box/pages/intro/start.action
To report a damaged or lost package, please send an email to the Customer Service Desk at email@example.com within 30 days of placing your order. Emails are typically answered within 1 business day, except for weekends and holidays.
You can also call 855-981-8080. If we are not able to answer the phone, please leave a voicemail.